Wix Offer Details
What makes the base Wix template ‘fit for purpose’ for Cricket Clubs / Associations
Cricket Australia has worked closely with Club & Association administrators, who have provided direct feedback towards the Wix template designs, ensuring that they meet the needs of Clubs & Associations throughout the country. It’s important to keep in mind that Clubs & Associations will be able to add and edit functionality on your website, so there will be a level of customisation ensuring that your website meets the needs of your members.
How much does the Wix website cost?
The cost for the first year is $216, which is a 40% discount on the standard premium Wix offer.
How many years can I sign up for?
The initial subscription period is 1 year.
What happens after my initial subscription period?
After the first year, you will automatically roll over to the standard premium Wix offer.
Can I just continue using my social media page instead?
Yes! But please keep in mind that PlayHQ won’t integrate stats to social media sites.
What if my club or association doesn’t want to pay for a website solution?
You don’t have to. The premium Wix offering is an opportunity, not an obligation. There are many different free website solutions available. Like Squarespace, WordPress or even a free WIX version. Just remember, these won’t have the integration with PlayHQ, so you won’t get the fixtures, ladders & results feed on your free website solution, along with missing out on the other benefits like support, custom domain name and website templates
Setting up your website
When will I receive my template?
You will be asked to select a specific time from a bookings form when you receive a reply from your EOI, that date and time will be when you receive access to your template. You may receive access prior to that specific time.
I have been sent my template, how do I get help?
You can access Wix priority 24/7 customer support as well as training resources tailored specifically to your template.
Can I pay for my new website with bank deposit or cash?
Unfortunately, no, Wix only accepts Credit Card, Debit Card and PayPal
I would like to further customise my website - how do I do this?
The Wix offer includes the template provided to you. Should you wish to further customise your site (with items such as event bookings or a shop) Wix will refer you to a preferred 3rd party provider (additional costs may apply)
Transferring existing domain name
My Club / Associations’ domain name is currently hosted by Interact Sport, and these are getting shut down. What do I do?
What do I do? Contact Cricket Australia’s customer support team here. The team will provide you with your website’s Domain Name Password and further steps that you will need to complete to take ownership of your domain name, housing it with a third-party domain name provider such as GoDaddy, Crazy Domains or any other provider of your choice. Once you’ve successfully been on-boarded and have access to your Club / Association Wix website Cricket Australia will enable your URL redirects on your behalf.
My Club / Associations’ domain name is currently hosted by a third-party domain name provider, but we want take advantage of a new Wix website. How do we do this and keep the same URL?
You will need to liaise directly with your third-party domain name provider and ask them to enter your DNS entries to ensure your domain is pointing to your new Wix website.
Existing MyCricket website migration
When will my MyCricket website be turned off?
MyCricket websites will be turned off on 31st August, 2023. We will work with you to have your new Wix website ready to go before this date.
Will the data on my existing MyCricket website be transferred to my new Wix website?
No data from MyCricket will be transferred to your new website. The template and the Wix Editor website builder allows you easily populate your information.
How can I display fixtures and results if I do not want a premium Wix website?
You will be able to manually link to Fixtures & results in the PlayHQ public portal.
Existing Wix Premium users
I have already signed up to a premium Wix website on a 1-year plan. What are my options?
You are welcome to take up the offer of the new template if desired at no additional cost. Please note though that the contents from your current template will not be transferred across.
For clubs and associations on a one-year plan, upon completion of your first year, you will be rolled over to the new discounted pricing arrangement for the next year, regardless of whether or not you change your template.
I have already signed up to a premium Wix website on a 2-year plan. What are my options?
You are welcome to take up the offer of the new template if desired at no additional cost. Please note though that the contents from your current template will not be transferred across.
Ongoing support
I have received my website template but I need help. Who do I go to?
For all questions other than those relating to your fixtures and results widgets, you contact Wix for priority customer support at https://support.wix.com/en/article/contacting-wix-customer-care-for-support.
I need help with my fixtures & results widgets. Who do I go to?
You can contact Play Cricket Support here.