Overview:
The PlayHQ platform consists of three portals to enable appropriate tasks to be completed. These portals include the Admin Portal, Participant Portal and Electronic Scoring Portal. The platform has been designed so that the appropriate level of access is given to the appropriate personnel, and in doing so, protecting the information of participants and officials.
Security and privacy
At PlayHQ, safeguarding data and privacy is paramount. We uphold industry-standard protocols to ensure the utmost security of information. However, responsibility extends to organization administrators who must carefully manage access levels to maintain data integrity. It's crucial that Full Access and Affiliate Admin roles are granted sparingly, following a rigorous and regularly reviewed process, as these roles entail access to participant data and sensitive reports.
| Role Type | Access to view |
||||
| Admin Portal | eScoring Portal | Participant Information | Participant Reports | General Reports | |
| Association Full Access Admin | Yes | Yes | Yes | Yes | Yes |
| Association Affiliate Admin | Yes | Yes | Yes | Yes | Yes |
| Club Full Access Admin | Yes | Yes | Yes | Yes | Yes |
| Electronic Scoring Admin | – | Yes | – | – | – |
| Team Management Access | – | – | Yes | – | – |
Association admin role types
Full Access and Affiliate Admins have access to all functionality to successfully create and manage competitions, invite clubs to competitions, setup and edit registration forms, as well as view and download participant data. In addition, Affiliate Admins can navigate to a club’s instance of PlayHQ, allowing tasks to be carried out as if they were a full access club administrator.
*Affiliate Admins can only see Club organisations if the Association is set to be a parent of those clubs.
Club admin role types
Full Access Club Admins are responsible for managing registrations, payments, and tasks such as team entry. Club Admins can also view and download participant data.
Electronic scoring only admin
Association or Club Administrators can allocate Electronic Scoring Admins, enabling scorers to login to the PlayHQ Electronic Scoring Portal - https://ca.score.playhq.com/auth/login. Electronic Scoring Admins do not have access to the Admin Portal.
Allocation of electronic scoring only admin
When your Association or Club Administrator allocates you to be an electronic scoring admin, your PlayHQ account credentials will give you login access to the PlayHQ Electronic Scoring Portal - https://ca.score.playhq.com/auth/login.
Team management access
Association and Club Administrators can allocate Coaches, Captains, and Team Managers for each team. If given management access, the Participant Portal transforms into a team management centre, where they can manage teams, select line-ups, enter scores and statistics.
Allocation of team management access
When your Association or Club Administrator allocates you to a role that has management access, you’ll see the unlocked icon within the My Teams section of your Participant Portal (playhq.com/account/my-teams) when logged in.