APPLICABLE TO: All Administrators
APPLICATION(S): PlayHQ Admin Portal
WHAT IS THE PLAYHQ TASK LIST
- Built-in feature that provides timely reminders and notifications about tasks that need your attention.
- Personal to-do list with tasks that matter most to the smooth operation of your organisation
- For example – updating contact details, reviewing transfer requests, or setting up registration forms
HOW TO USE THE PLAYHQ TASK LIST
- Accessible on the far-right side of any page within the PlayHQ Admin Portal
- Look for the Task List icon (bell or notification icon) and click to open and browse task cards. Click on any task card to view more details.
- Some tasks will link directly with the relevant page in your PlayHQ Admin Portal.
- Mark tasks as complete where applicable
TIME-BASED REMINDERS
- Scheduled notifications that prompt you to complete administrative actions:
- Updating contact details – Reminder to review every six months
- Review administrators – Prompt to check permissions at start of season
- Prepare for season start – Reminder to reach out to previous participants before registration opens
ACTION-TRIGGERED NOTIFICATIONS
- Appear automatically when specific events occur in your organisation:
- Set up registration form – Appears when your Club is invited to a Competition
- Review transfer request – Notification when a participant requests a transfer
- Finalise game results – Reminder when match results haven’t been entered within 24 hours
THE TASK LIST CAN:
- Provide timely reminders about important actions
- Link directly to the relevant pages to complete your tasks
- Show organisation-level tasks visible to all administrators
- Help you prioritise the most important actions for your organisation
- Track completion status for tasks
THE TASK LIST CANNOT
- Be used to create your own custom tasks (all tasks are generated by PlayHQ)
- Send external email notifications (tasks only appear within PlayHQ Admin Portal)
- Be personalised per administrator (tasks are shown at organisation level)
- Complete actions automatically (you must take action to complete tasks)
HOW TASK COMPLETION WORKS
- Some tasks can be manually marked complete:
- These tasks (like ‘Update Contact Details’) can be marked complete by clicking an acknowledgement button
- They can then be found in the “Completed” drawer on the Task List
- Some tasks complete automatically:
- These tasks (like “Review transfer request”) only disappear once you’ve completed the underlying action – for example a transfer notification will remain until you approve or decline the request
- These tasks cannot be manually dismissed
All administrators in your organisation see the same tasks, so when a task is moved to “Completed” it will apply to everyone in your organisation.
RECOMMENDATIONS
- Check the Task List regularly
- Prioritise urgent tasks (time-sensitive or blocking other work)
- Click through completed actions – most tasks link directly where you need to go
- Mark tasks complete