Waiting on your order or run into an issue? This part covers tracking your delivery, expected timeframes, shipping costs, and what to do if you need to exchange, return, or report a faulty item.
Has my order been dispatched?
Once your order has been shipped you will receive an email indicating that your order has been dispatched. You will also receive online tracking details to track your order during transit and any other relevant shipping information.
You should expect shipping notification within 2-3 business days from when submitting your order.
Can I track my order?
When your order is ready for delivery you will receive an email from us with tracking details. You will also receive updates from our delivery partner throughout the delivery journey.
How much does shipping cost?
Our shipping costs are determined by the weight of your order. When you're ready to complete your order, head straight to the checkout where shipping will be calculated automatically.
How long will it take for my order to arrive?
Once an order has been placed you will automatically receive a purchase confirmation email outlining your order number, receipt number, products purchase, value of goods and transaction status. If you have not received this email, please contact the Woolworths Cricket Blast Shop team to confirm your order, including double-checking the email address provided on the order and your junk mail.
All orders are shipped from our Melbourne warehouse and usually takes around 10 days to reach most locations around Australia.
The Woolworths Cricket Blast shop delivers only to addresses is Australia.
| State | Est Delivery |
|---|---|
| VIC | 4 - 6 business days |
| NSW | 4 - 6 business days |
| ACT | 4 - 6 business days |
| QLD | 5- 7 business days |
| SA | 5- 7 business days |
| WA | 7 - 10 business days |
| NT | 7 - 10 business days |
| TAS | 7 - 10 business days |
Certain circumstances may cause the delivery of your order to be delayed, so please allow up to 12 business days for your order to arrive. In the event that you do not receive your order within the specified times above please contact the Woolworths Cricket Blast Shop Team directly at cricketblast@cricket.com.au for assistance. You will receive ownership of the goods upon their delivery to you.
Do you have an exchange and refund policy?
Yes please see our exchange and refund policy here. If you have any further queries please contact the Woolworths Cricket Blast Shop Team at cricketblast@cricket.com.au
What should I do if I receive a faulty item?
If you receive a faulty item, please contact our team at Cricketblast@cricket.com.au as soon as possible.
Simply email them with the subject line "Faulty Item" and let them know the details. We will be happy to assist you.