Need to make a change to your order or follow up on something? You’ll find all the details here—how to update your delivery info, modify your order, or get help if your pack is returned or delayed.
I need to speak to someone about my order
If you have any queries please don’t hesitate to contact the Woolworths Cricket Blast Shop Team at cricketblast@cricket.com.au.
Please allow up to 24 hours for a response.
Can I change my order or pack contents?
Our Cricket Blast packs are carefully personalised based on your order specifications. Due to the level of customisation involved, we cannot accommodate changes or modifications once an order has been confirmed.
We recommend contacting our team at Cricketblast@cricket.com.au if you need to make a change. Please email them with the subject line "Pack Change Request" and provide them with the necessary details. Our team will do their best to assist you.
Please check all details when placing your order as orders cannot be changed once submitted. In the event the incorrect shipping details have been entered please contact the Woolworths Cricket Blast Shop Team at cricketblast@cricket.com.au as soon as possible and we will attempt to remedy this. In the event your order has been processed and is unable to be changed we cannot accept any responsibility regarding delivery if we have delivered to the address stated on the order.
How can I update the delivery address for my order?
My pack is being returned to sender, what do I do?
Reach out to our team at Cricketblast@cricket.com.au as quickly as possible.
Simply email them with the subject line "Return to sender" and let them know the details. They will be happy to assist you!