Woolworths Cricket Blast & NRF - Refund Information & FAQs
Refund Overview:
At Cricket Australia, we understand that sometimes you may need to request a refund for the Registration Fees paid for a Participant’s involvement in a Program. This policy applies only to Registration Fees and not the cost of the Cricket Australia portion.
When are you eligible for a refund?
We will provide refunds only in the following situations:
- The program is cancelled due to reasons beyond your control (e.g., change of date, weather, major event, pandemic, natural disaster, etc.).
- A medical condition prevents the Participant from continuing in the Program (Doctor’s Certificate required).
- There was a system duplicate error.
- There was a user error (e.g., incorrect registration, duplicate registration).
If your situation does not fall under these categories, we will not be able to issue a refund.
How do I request a refund?
- Requests for a refund from Cricket Australia for Cricket Blast programs can be made by completing this form.
- The refund will be assessed against our Cricket Blast refund policy which can be viewed here.
Where can I find further information?
- Woolworths Cricket Blast Policy information can be viewed by clicking on the link here
- Contact us on 1800 CRICKET (1800 274 25 38) or playcricketsupport@cricket.com.au
FAQs:
How do I request a refund on the NRF?
To request a refund of the NRF, please submit a ticket through the following refund form, including the
following information, plus any other information requested by Cricket Australia:
(a) Full Name of Participant (and where different, name of person who registered Participant)
(b) Email
(c) Phone number
(d) Name of Club
(e) Name of Association
(f) Invoice Order number (found on the invoice issued in confirmation email), and attach copy of
invoice
(g) Bank account name, BSB and Account Number
(h) Reason for Refund
(i) Confirmation that the Participant is eligible for a refund based on the criteria set out in
paragraph 7 of this National Registration Fee Refund Policy.
Where can I find the NRF refund policy?
Click here to see Cricket Australia's refund policy for the National Registration Fee.